Technology Solutions and Services

Director: Vince Humes

Technology Solutions and Services focused on improving the computing experience for technology users at the IU and in our districts.

            Internet

·        Completed the decentralization of Internet access

·        Updated Internet access at remote sites

·        Increased participation in the Internet consortium

·        Increased participation in the Bess filtering consortium

            Applications and Development

• Utilized the Developer Partnership to create the Neglected and Delinquent Web-based collection system
• Condensed the Professional Directory to one centralized database
• Created a Web-based application for the capture of information for the Data Focus Group
• Created a Web-base OT/PT application
• Supported enhancements to the many databases used by IU personnel
• Supported schools using the PowerSchool student management system
• Worked with student interns from many local institutions
• Using interns, created a Web-based vacation approval system

            System Migration

• Converted, where possible, desktop computer systems to Windows XP
• Migrated, where possible, from Office 97 to Office XP
• Implemented Microsoft’s Active Directory
• Converted servers to Windows 2000 server
• Installed Microsoft ISA Server firewalls in a redundant configuration
• Implemented Trend Micro anti-virus on all desktops and servers
• Converted the PC lab to allow for dual-booting of operating systems

            Daily Operations

• Repair of desktop and laptop computers
• Repair of printers
• Data backups
• Network utilization monitoring
• Implementation of network management to page on-call staff for critical system failures
• Helpdesk for IU technology users

            Special Tasks

• Headed the Technology Planning team
• Participated with IMTS and Educational Programs to conduct the Data Focus Group meetings

• Coordinated the planning of the 11^th Annual Technology Fair and Student Showcase